To record a payment received from and agent/customer, please follow the steps below:
- Login to QuickBooks. On the left-side menu, hover over Sales and select “Customers”.
- Begin typing the agent’s name in the search bar or scroll down the list to find the agent who gave you a payment.
- Once you have the agent pulled up, you can record the payment 2 ways, depending on what you would like to do.
An invoice exits that you would like to match the payment to:
Click “Receive Payment” to the right of the invoice the agent is paying.
Record the check date (or date you will be depositing it), the type of payment, and reference/check number. You will also want to ensure that you select the right bank account.
Then record the amount of the payment, and select save and close in the bottom right corner.
If the payment were for more than one invoice, enter the full amount of the payment, and then click which invoices you would like the payment to apply to.
The payment is a prepayment of future invoices:
Select “New Transaction” in the upper-right corner. Then click “Payment”.
Fill out the payment information, and click “Save and close” (Again, be sure the right account is selected)
QuickBooks will then as you if you would like to save the payment as a credit. Click the green save as credit button. The payment will sit on their customer file and be auto-applied to any future invoices.
